Legal notice and general terms of use

I. GENERAL INFORMATION

In compliance with the duty of information set out in Ley 34/2002, on information society services and electronic commerce (LSSI-CE), of 11 July, the following general information about this website is provided:

This website, tenknocks.com (hereinafter, the Website), is owned by Yaroslav Lytvynchuk, holder of NIF Z3706375E, whose contact details are:

Address: C/ Sant Josep de Pignatelli 16, 2, 46025 València, España

Telephone: +34 666 306 094

Email: hello@tenknocks.com

TenKnocks is the trading name under which Yaroslav Lytvynchuk provides these services. It is neither a company name nor a registered trademark.

Prices

The price per qualified call is agreed individually with each client, in writing and before starting. Calls that are not qualified are not invoiced.

The first 5 qualified calls are free of charge. The offer is for new clients, applies once, and only where TenKnocks takes the client on and there is a free place in their city for their trade.

All prices are stated exclusive of VAT; the applicable VAT is added on the invoice.

II. GENERAL TERMS AND CONDITIONS OF USE

The object of these terms: the Website

The object of these General Terms of Use (hereinafter, the Terms) is to govern access to and use of the Website. For the purposes of these Terms, the Website means: the external appearance of the screen interfaces, both static and dynamic, that is, the navigation tree; every element built into the screen interfaces and into the navigation tree (hereinafter, the Contents); and any online services or resources it may offer Users (hereinafter, the Services).

TenKnocks reserves the right to alter the presentation and configuration of the Website, and of the Contents and Services it may incorporate, at any time and without prior notice. The User acknowledges and accepts that TenKnocks may at any time interrupt, deactivate and/or cancel any of these elements or access to them.

Access to the Website by the User is free and, as a general rule, free of charge, without the User having to provide anything in return in order to use it, save for the cost of connection through the telecommunications network supplied by the access provider the User has contracted.

Use of the Contents requires no prior subscription or registration.

The User

Access to, navigation of and use of the Website confers the condition of User, and therefore all the Terms set out here are accepted from the moment navigation of the Website begins, along with any subsequent amendments to them, without prejudice to the application of the corresponding mandatory legal rules as the case may be. Given the importance of the above, the User is advised to read them each time they visit the Website.

The Website of TenKnocks provides a wide range of information, services and data. The User assumes responsibility for making correct use of the Website. That responsibility extends to:

Use of the information, Contents and/or Services and data offered by TenKnocks in a way that is not contrary to these Terms, to the law, to morality or to public order, and that cannot otherwise harm the rights of third parties or the working of the Website itself.
The truthfulness of the data the User provides on their own initiative when contacting TenKnocks by telephone, by WhatsApp or by email.

Merely accessing this Website does not establish any kind of commercial relationship between TenKnocks and the User.

The User declares that they are of legal age and have sufficient legal capacity to be bound by these Terms. This Website of TenKnocks is therefore not directed at minors. TenKnocks declines any liability for failure to meet this requirement.

The Website is directed principally at Users resident in Spain. TenKnocks does not warrant that the Website complies, in whole or in part, with the laws of other countries. A User who resides or is domiciled elsewhere and decides to access and/or navigate the Website does so at their own responsibility and must make sure that such access and navigation complies with the local law applicable to them; TenKnocks assumes no liability arising from such access.

TenKnocks does not guarantee the continuity, availability or usefulness of the Website, the Contents or the Services. TenKnocks will do everything possible to keep the Website working properly; it does not, however, take responsibility for or guarantee that access to this Website will be uninterrupted or free of error.

Nor does it take responsibility for or guarantee that the content or software that may be accessed through this Website is free of error or will not damage the User’s computer system (software and hardware). Under no circumstances will TenKnocks be liable for losses, damages or harm of any kind arising from access to, navigation of or use of the Website, including but not limited to damage caused to computer systems or caused by the introduction of viruses.

Nor is TenKnocks liable for damage that may be caused to users by improper use of this Website. In particular, it is in no way liable for outages, interruptions, or the absence or failure of telecommunications that may occur.

IV. LINKING POLICY

The Website of TenKnocks makes, or may make, available to Users means of linking (such as links, banners and buttons, among others), directories and search engines that allow Users to reach websites belonging to and/or managed by third parties.

These links, directories and search engines are installed on the Website in order to make it easier for Users to find and reach information available on the internet, and may not be taken as a suggestion, recommendation or invitation to visit them.

TenKnocks neither offers nor markets, itself or through third parties, the products and/or services available on those linked sites.

Likewise, it does not guarantee the technical availability, accuracy, truthfulness, validity or legality of sites outside its ownership that can be reached through the links.

TenKnocks will under no circumstances review or control the content of other websites, nor does it approve, examine or adopt as its own the products and services, contents, files or any other material found on those linked sites.

TenKnocks assumes no liability for damage or harm that may arise from access to, use of, or the quality or lawfulness of the contents, communications, opinions, products and services of websites not managed by TenKnocks and linked from this Website.

A User or third party who creates a hyperlink from another, different website to the Website of TenKnocks must be aware that:

Reproduction — in whole or in part — of any of the Contents and/or Services of the Website is not permitted without the express authorisation of TenKnocks.

Nor is any false, inaccurate or incorrect statement about the Website of TenKnocks, or about its Contents and/or Services, permitted.

Other than the hyperlink itself, the website on which that link is placed shall contain no element of this Website protected as intellectual property under Spanish law, save with the express authorisation of TenKnocks.

Creating the hyperlink does not imply the existence of any relationship between TenKnocks and the owner of the website from which it is made, nor that TenKnocks knows of and accepts the contents, services and/or activities offered on that website, or vice versa.

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

TenKnocks, in its own right or as assignee, owns all the intellectual and industrial property rights in the Website and in the elements it contains (by way of example and not exhaustively: images, sound, audio, video, software or texts, trademarks or logos, colour combinations, structure and design, the selection of materials used, the computer programs needed for its operation, access and use, and so on). They are therefore works protected as intellectual property under Spanish law, and both Spanish and European rules in this field apply to them, as do the international treaties on the matter signed by Spain. The exception is the photographs and videos by third parties that the Website uses under licence, whose rights belong to their authors.

All rights reserved. Under the Intellectual Property Act, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the authorisation of TenKnocks.

The User undertakes to respect the intellectual and industrial property rights of TenKnocks. The User may view the elements of the Website and even print, copy and store them on the hard drive of their computer or on any other physical medium, provided that this is exclusively for their personal use. The User may not, however, remove, alter or tamper with any protection device or security system installed on the Website.

Should the User or a third party consider that any of the Contents of the Website infringes intellectual property rights, they must report it immediately to TenKnocks using the contact details in the GENERAL INFORMATION section of this Legal Notice and General Terms of Use.

VI. LEGAL ACTION, APPLICABLE LAW AND JURISDICTION

TenKnocks reserves the right to bring such civil or criminal actions as it considers necessary for improper use of the Website and its Contents, or for breach of these Terms.

The relationship between the User and TenKnocks is governed by the rules in force and applicable in Spanish territory. Should any dispute arise in relation to the interpretation and/or application of these Terms, the parties shall submit their disputes to the ordinary courts, before the judges and courts that have jurisdiction under the law.

VII. LANGUAGE OF THIS DOCUMENT

This document is also published in Spanish. In the event of any discrepancy between the two versions, the Spanish version prevails.